Terms and conditions

Please read the following T&C’s thoroughly before booking an appointment. Failure to do so may result in us being unable to carry out your treatment(s). Deposits are non refundable under any circumstances - you can reschedule your appointment with a minimum of 72 hours notice. If you wish to do so, please email info@jennifersmithaesthetics.com

LATE CANCELLATIONS - in the case of a late cancellation, your deposit is used as a cancellation fee. If you wish to rebook, you will need to make a new booking and a further deposit will need to be paid. In the instance you have paid a deposit for a course or package, you will need to pay 50% of the missed treatment amount before being rebooked.

Under NO circumstances will we treat;

  • Anyone under the age of 18 (ID REQUIRED)

  • Pregnant or breastfeeding women (some facials are suitable)

  • Anyone with a transmittable blood infection

  • Anyone undergoing or recently undergone chemotherapy or radiotherapy

  • Anyone with an active coldsore

We wish to continue social distancing to protect our clinic, employees and patients so please do NOT bring anyone to your appointment with you. Only YOU will be allowed to enter the clinic. 

Please make sure you have childcare in place for your appointment, we are not insured for unattended children to be in the salon, due to the set up of the building it is unsafe for them to accompany you to your appointment. Under NO circumstances can a child come into the treatment room with you.

You must arrive on time for your appointment, consent forms will be emailed to you prior so please make sure these are complete. We will provide topical numbing cream. If you are late, we may not be able to go ahead with your appointment and you will lose your deposit. We reserve the rights to refuse our services. 

Our clinic is accessible via stairs only, some of which are steep. If you struggle with stairs, please contact us at info@jennifersmithaesthetics.com before making a booking.

Photographs will be taken by your practitioner before and after the treatment for insurance purposes, you can opt out of having your photo’s used for promotional purposes on your consent form prior to treatment.

We do NOT offer payment plans and payment is expected on the day following your treatment. We have a card machine that accepts all major credit and debit cards and also accept cash.

Before Filler Treatments:

All make up will need to be removed prior to treatment, so please come ‘fresh faced’ if possible. Alcohol, aspirin, Ibuprofen and a range of dietary supplements including; St. Johns Wort, fish oils, Gingko Biloba, Vitamins C and E- may all contribute to bruising and are best avoided 24 hours before treatment. Treatment cannot be administered if there is an active skin infection, including acne or cold sores or if you are unwell- including colds, coughs, sore throats etc. Do contact the clinic to discuss any illness or new medicines prior to attending.

*Disclaimer

The time frames stated on our website should be used as a guideline only. There is no guarantee that filler will last for the durations stated above. Several sessions may be needed to achieve your desired results. This is impossible for us to determine as it’s down to an individuals anatomy and lifestyle factors that are out of Jennifer Smith Aesthetics control. Filler is a buildable product and it may take multiple sessions to achieve your desired result. Asymmetry is a normal part of the healing process and is to be expected, there may be uneven areas of the face due to some areas taking better to filler than others. It is always possible for an individual to have a poor response from dermal fillers.

Our fillers are charged per syringe. Any follow up appointments needed will be charged at the regular rate. Should complications develop from the filler injections, any medical costs would be the patients responsibility. We do not, under any circumstances, offer a partial or full refund.